Access Property Management Group, LLC • Grand Rapids, MI (616) 301-9450

Resident Education Video: How to add a payment account

Hi everyone, today I’m going to show you how to add a payment account in your tenant portal.

Go to AccessPMGroup.com and click on “Tenant Login” on the upper right hand side, and click “Login Now.” You will be taken to the login screen of your portal. Once you’ve logged in you will come to the home screen inside the tenant portal. What you want to do is click on the “Add Payment Account,” which is the orange button near the center of the screen.

Once you’ve done that you will have an option to use either the eCheck, which is ACH direct debit from your checking or savings account, or a credit card. The ACH option is free. You can also use a Visa, Mastercard or Discover credit or debit card; there is a fee to use this option but it is there for you if you want to do it.

Once you have selected your preferred payment method the next step is to complete the required fields. You want to enter your bank name, click checking or savings, enter your bank routing number which is always going to be a 9-digit number, and your account number. Give the account a nickname so that you can easily identify it when you are in your portal making payments. Fill all your personal information including name, billing address, birthday and your email address. Click “Save.”

Once you’ve done that you have successfully added your payment account. Now you can make a one-time payment or you can schedule recurring payments. If you want to schedule your rent to be paid automatically on the same day each month for the same amount, you can schedule a recurring payment and that will happen. Otherwise you can login to your portal each month and make a payment for that amount manually.